A4 Brochure
MEET THE TEAM
At EuroDigiTel we believe in transparency which is why we invite you to meet our specialist staff.
Richard Cowell
Richard’s specialities lie within interpreting data and business strategy. His background originated with a Masters’ in Advertising and Marketing in which he then moved into business development for a telecom company.
Andrew Pickles
Andrew joined us in June 2013 and is now an integral part of the team. He comes a strong sales background and has previous experience in the Telco industry. With his extensive product knowledge, Andrew is able to best advise which service is most suitable to your company.
Emma Carter
Emma is our in house web designer, social media expert and content creator. She comes from a heavy journalism background both in cricket and media, having obtained a Masters’ degree in English Literature. Since joining the team, Emma has displayed a variety of skills and become a valuable part of EuroDigiTel.
Neil Dumoulin
As Finance Director, Neil brings a wealth of experience to the table having had huge success in previous roles as Financial and Operational controller for some major companies both domestic and internationally based.
What Are Your Call Handling Times?
When working in a customer service department which operates remotely, the response times of the telephone calls are the first aspect customers notice. If a customer is kept on hold for a long period of time it’s the first thing they’re going to notice about the company. While it may demonstrate that the company is busy, it also suggests that the company cannot handle the influx of calls they are receiving. Read More
Remote Working
The services that EuroDigiTel offers can help with those who are more likely to be working remotely or need to be travelling both regularly and extensively. For those who travel around it is the employer’s best interests to include a Smart Phone in any employees’ contract because they allow for instantaneous and regular communication. Read More