How The Telephone Has Progressed Business

Is it always clear to see just how much the telephone has affected business, in the general sense of the word that is. Quite simply, no. Yes it is obvious that since its invention it has allowed for the world to communicate in a much more spontaneous, effective and efficient manner and this of course applies to international business as well but it’s the smaller aspects that go unnoticed that make the biggest difference.

The ability to contact someone not just on the other side of the country but also the world is the most commonly acknowledge achievement of the telephone. With the establishment of the telephone network which includes such feats as underwater cables, came the opportunity to conduct business on an international level without the hassle of sending letters and documents or making the effort to physically visit the country and people you are conducting business with.

Now, the telephone network has developed another level and of course we have the internet which allows for the exchange of a vast amount of information in different formats, instantly. The main example of this is email which is of course essentially sending and receiving letters, just in electronic format rather than traditional handwritten.

It can be used to make phone calls too, often this is thought to be for free but of course what it actually means is that it is included in the monthly fee one pays for their internet service. The significant bonus here is that the quality of the telephone call tends to be much better and, provided you have all of the right equipment, you can even see the other person.

While being able to communicate on a worldwide basis is a major perquisite of the telephone, there is also the lesser acknowledged internal systems. While working in a small office may allow for this to be a luxury, if your company has more than one office room or even location, being able to call on a specific internal line can make life significantly easier. There is no need to physically move between offices which can become time consuming and if one person, the boss for example, is in a meeting but there is a phone call or person requesting to see them then it is much more polite and less intrusive to use the internal phone system than to go into the meeting room and interrupt.

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