A4 Brochure
Reporting
Our reporting system really is revolutionary. We can provide a data reporting suite that is relevant to you and specific to your business. Our interface allows you to track the calls you are receiving instantaneously and deliver you an update every single minute!
The next day, we can send you a detailed report of your calls including numbers called, call time, duration location and much more. This can be extremely valuable to any business as it allows companies understand more about their customers, help better target by location and cross reference against the companies advertising to monitor conversion rates.
There really is no limit when working with phone numbers. Data in phone numbers is one of the most purest and useful forms of statistics available and will allow your business to grow from it if used correctly.
Find out more by contacting our knowledgeable team on 0330 123 2040.
What Are Your Call Handling Times?
When working in a customer service department which operates remotely, the response times of the telephone calls are the first aspect customers notice. If a customer is kept on hold for a long period of time it’s the first thing they’re going to notice about the company. While it may demonstrate that the company is busy, it also suggests that the company cannot handle the influx of calls they are receiving. Read More
Remote Working
The services that EuroDigiTel offers can help with those who are more likely to be working remotely or need to be travelling both regularly and extensively. For those who travel around it is the employer’s best interests to include a Smart Phone in any employees’ contract because they allow for instantaneous and regular communication. Read More