Products & Services

Here at EuroDigiTel we offer a wide range of products/services and customise these in different ways to suit your businesses needs.

Premium Rate

Premium Rate Services (PRS) are used for businesses primarily or heavily dependent on revenue from their phone numbers. These include companies such as directory enquiries, chat lines, fundraising etc. Rates can vary but are usually round £1.50 per minute and can be billed either on a Per Minute or Per Call basis with revenue generated on the premium rate number being paid to yourself accordingly. This can provide an excellent revenue stream for companies of all sizes, allowing you to earn revenue for each minute that a customer calls your business. These numbers generally follow 090 pre-fix however 0871 is also regarded as PRS but does differ vastly in terms of cost to the consumer. For more information, click here.

Examples of users;

• Chat/Dating Lines
• Directory Enquiries
• Adult Services
• Horoscopes/Psychics
• TV voting and competitions
• Charities/Fundraising

SMS

Premium Rate SMS (also known as PSMS) is a simple way for consumers to pay for services and products via their mobile handsets. Rather than providing payment methods such as credit or debit card, the customer is simply charged for sending or receiving a premium rate SMS on their next bill. Commonly used on TV voting systems or competitions but is also another way of generating revenue similar to that of the PRS. Like the PRS, the prices charged to the customer (and in turn back to the business) are variable depending on their purpose.

Alongside PSMS we also offer shared SMS short-codes (eg, Text NAME to 66888), this is ideal for keeping rental and set up costs to a minimum whilst using the same memorable 5 digit short-code for multiple campaigns with a Keyword being used to identify the selection. This process is commonly used on TV voting shows.

Bulk SMS – this is a fantastic feature for businesses as it offers a simple way to contact thousands of customers at once or send individual alerts at specific times. Ideal for marketing campaigns and debt collection but is also used as a disaster recovery tool or fail safe should systems go down or if there is a need to send notification to numerous recipients at a moments notice without the need for manual outbound calling. For more information, click here.

Examples of users;

• SMS Voting / Competitions
• SMS Chat
• Subscriptions
• Marketing Campaigns (mass distribution)
• Disaster Recovery (eg, in Schools)
• Debt Collection

Voice Short Codes (VSC’s)

Voice Short Codes are becoming increasingly popular as the mobile industry grows. These are phone numbers that are charged at a set rate by the business (ranging from 0p-£2/min) and do not vary in price between operators therefore allows a greater transparency on call rates. These are not available to call from landlines but commonly work well alongside Non-Geographical Numbers as an alternative. A further advantage of these is that the short codes are highly memorable in comparison to long numbers, due to their 5-digit make up. VSC’s are ideal for marketing campaigns, TV voting/competitions and also charitable organisations and can be linked to an existing geographical number or IVR platform that is in place. Once again we are able to offer far greater payment terms than many of our competitors, we understand the importance of cash flow to our customers and therefore feel the faster we can issue payments the better.

In a similar way to shared SMS short-codes, we can also offer extended VSC’s of 7 digits (eg, 68888 01 or 68888 02), the 5 digit short code will remain the same and the final 2 digits will act in the same manner as the keyword does with SMS in terms of identifying the desired campaign. For more information, click here.

Examples of users;

• Marketing Campaigns
• TV Voting / Competitions
• Horoscopes / Psychics
• Dating and Party Lines
• Major Corporations
• Call Centres / Customer Support

Interactive Voice Response Systems (IVR)

An automated service using voice recognition or the telephone keypad, this allows consumers to service their own enquiries by following the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to direct customers on how to proceed. Commonly used by many large UK companies (eg, call centres, hospitals) as it allows the company to segment vast volumes of calls to the correct department whilst reducing staffing costs.

IVR platforms can also be used for out of hours call handling, with pre-recorded messages being played to callers, the option to leave voicemail messages or calls being routed to a different number (eg, mobile phone)

If you already have an IVR system in place our numbers and short codes can be routed to terminate on the existing platform, alternatively our experienced developers can design a new platform to suit your business. Whatever your idea or requirement, we will strive to make it a possibility! For more information, click here.

Examples of users;

• Ticket lines
• Survey & Questionnaires
• Customer Service / Support lines
• Mobile Networks
• Banking / Credit Card companies
• Public Sector (eg, NHS, Councils)

Non-Geographic Numbers

An extremely useful and popular way of removing your geographic region identity from your phone, allowing even small companies to display a more professional and national image. Sometimes consumers are deterred from calling a business if they perceive it to be small and perhaps only interested in local custom, therefore NGNs are ideal. Commonly beginning with 0843/44/45, they are a clear favourite choice for most UK call centres and customer service departments. These 0843/44/45 numbers are charged to the consumer from a landline up to 5 pence per minute and have the added bonus of revenue being generated for the number owner on every inbound call minute.

Alternatively, the non-geographic numbers can also be represented as an 0330. This is charged at a standard local rate to the consumer and minutes included in many mobile tariffs. As the mobile industry grows this is a trait that becomes more and more attractive as often when calling 08 numbers from mobiles calls can be significantly higher in price. Click here for more information.

Examples of users;

• Small / Large businesses operating nationally
• Customer Service / Support lines
• Call Centres
• Companies wishing to conceal geographic location

Geographic Numbers

As well as the other types of numbers we offer, we also offer a wide range of geographical telephone numbers (01/02 prefix). These are ideal for businesses who are looking to widen their image into local areas or have a local presence across the country without the need for establishing an actual premises in each of the towns/cities. The numbers can be routed to existing landline or mobile numbers and do not carry any expensive line rental or installation fees.

Obtaining geographic numbers is therefore an affordable way of creating a “virtual office” in any chosen location, we can offer numerous numbers associated with hundreds of designated area codes across the UK. Click here for more information.

Data Sims

Data SIM cards are a fast growing and exciting piece of technology in the telecom industry today. These are generally used on large scales to transfer vast quantities of information to a central point, reducing expenditure for labouring costs and providing reliable and accurate information instantly. An example of these in action are the current Smart Meters which are used in many UK households. Here, the readings are constantly relayed back to the energy providers, giving companies better data to forecast strategy on and reduce labour costs. Benefits to the customer involve more accurate billing and the fact they can monitor consumption.

This product has almost unlimited potential as far as data transfer is concerned. They are extremely reliable, secure, fast and most importantly, have an extremely large coverage area ensuring no loss of data, or gaps in tracking.

Some uses for the Data SIM includes:

• Smart Meters
• Mobile Security Monitors
• Asset Monitoring
• Durability in remote locations
• Vehicle tracking